- why linktech?
Serving the Black Hills
since 2014.
For over a decade, LinkTech has helped Rapid City and Black Hills businesses stay secure, efficient, and ready to grow. From managed IT and network security to consulting and cloud solutions, we provide personalized technology strategies that keep your business moving forward.
- Our brand vision
The trusted technology partner that turns ideas into reality
At LinkTech, we deliver managed IT services, technical planning, and integration projects that help local businesses thrive. Our vision is simple: to be the trusted technology partner that transforms ideas into reality. With an approachable, easy-to-work-with team and a proactive mindset, we make IT stress-free—so you can focus on growth, innovation, and what matters most to your business.
“IT support doesn't need to be expensive or frustrating. That's why it is my goal to change the way you think about IT.”
David Klynsma — Founder, CIO and President of LinkTech
- Our brand vision
01
Change the status quo
We believe IT support shouldn’t be expensive or frustrating. Our goal is to change the way you think about IT.
02
Enterprise-level practices
We’ll provide tailored IT solutions designed to meet the unique needs of small to medium-sized businesses.
03
Customer
focused
We’re here to work with you as partners, not just business consultants. We value keeping our prices affordable.
04
Mutual
success
Your success is our success. Our dedicated team loves seeing our partners grow, thrive, and reach their goals.
05
Proactive
care
Dedication to the prevention of data loss and other business technology disasters before they happen.
06
Culture
driven
We care deeply about our team. A professional, fun, and goal-oriented environment drives our success.
- the people
Meet the team
Local technicians and advisors you will actually know by name — the same crew answering your calls and showing up on site.
- What sets us apart
A partner, not a ticket queue
01
Local technicians
SD based. When remote support isn’t enough, someone drives out — same day.
02
Flat-rate pricing
One predictable monthly number covering support, monitoring, and security.
03
Proactive by design
Monitoring and patching that resolve the majority of issues before a ticket’s filed.
04
One vendor for all
Network, phones, cabling, cameras, and AV under a single accountable partner.
05
Real humans, fast
A 6-minute average response time and no offshore script reading.
06
Current documents
Your environment is kept current, so nothing depends on one sole person.
How the first 30 days go
Onboarding is where most IT relationships go wrong. Ours is a structured project with a defined finish line.
- Day 1–5: full discovery and documentation of your environment
- Day 5–10: monitoring, security, and backup agents deployed
- Day 10–20: remediation of the critical gaps we found
- Day 20–30: staff introductions, training, and support-process rollout
- Day 30: written roadmap with prioritized recommendations and budget
- Follow along
See the team in the field
We post the real work — installs, upgrades, and the people behind the help desk. Follow us wherever you already scroll.
Let's see if we're a fit
No pressure and no obligation — just an honest look at your current setup.